Introduction The September 2024 release of Match-Trader’s Prop Trading CRM Solution brings a host of upgrades designed to empower Brokers and Prop Trading Firms. They have introduced new features and improvements that enhance operational efficiency, user experience, and account management. These updates include advanced CRM functionality, customizable KYC settings, real-time notifications, and much more. This article will break down the most significant updates and explain how they can benefit Brokers in managing their day-to-day operations more effectively.

Streamlined Challenge Management in the Prop CRM In their continued effort to improve their Prop Trading CRM, they introduced enhanced management capabilities for trader challenge phases. With both manual and automatic phase progression options, Brokers are given more control over how traders advance through different challenge stages.

Prop Trading CRM Key New Features:

• “Evaluation Requests” Tab: They added a dedicated “Evaluation Requests” tab in the CRM, where administrators review and approve progression requests for the next challenge phase. This allows Brokers to manually assess trader performance before advancing them.
• “Auto Evaluation” Parameter: A new “Auto Evaluation” parameter has been introduced. When disabled, traders requesting progression to the next phase will need administrative approval, rather than being automatically advanced. This provides more control over the challenge phases.
• Manual Rejection Process: If an administrator rejects the request, the trader’s balance resets to the initial amount, and trading days are cleared, ensuring compliance with challenge rules.
• Enhanced Notification System: The new notification system keeps traders informed with real-time updates on their progression status, ensuring transparency throughout the process.

Benefits for Brokers:
The new “Evaluation Requests” tab offers greater flexibility for Brokers in managing challenge phases. The “Auto Evaluation” parameter ensures that progression through challenge stages can be customized, allowing Brokers to choose between manual and automatic verifications. The enhanced notification system increases engagement by keeping traders informed of their progression status, promoting transparency and communication.

Customizable Daily Loss Reset Time They introduced a new “General Configuration” tab within the Prop CRM, allowing Brokers to customize the reset time for the Daily Loss Limit. Brokers can now set a specific hour for resetting daily losses, moving away from the fixed 00:00 UTC reset time.

Benefits for Brokers:
This update enables Brokers to tailor the reset time to their clients’ time zones, improving the user experience. By offering this customization, Prop Firms can better meet their traders’ needs, ensuring that the platform adapts to diverse operational requirements.

Trading Days Adjustment in Account Management They added the ability for Brokers to adjust the number of trading days directly from the Account Management tab in the Prop CRM. They also updated relevant endpoints to include the “tradingDays” value, giving Brokers full visibility and control over this parameter.

Benefits for Brokers:
This feature provides enhanced flexibility and control for Prop Firms by allowing them to modify trading conditions based on individual client needs. It streamlines account management, enabling a more efficient and customized approach to user accounts.

New KYC Settings for Individual Phases They have moved KYC verification from general challenge settings to individual phases, giving Brokers greater control. KYC requirements can now be set for each phase, with specific notifications triggered when a trader’s progression is denied due to incomplete verification.

Benefits for Brokers:
This shift allows for more granular control of the KYC process, ensuring traders meet verification standards at each phase. The clear KYC-related error messages improve communication with traders, providing a smoother experience during their challenge progression.

Real-Time Email Notifications for Critical Account Actions They introduced an automatic email notification system that alerts both clients and administrators about key account events, such as requests for phase progression, account failures, and transitions to funded phases.

Benefits for Brokers:
This new feature enhances operational efficiency by ensuring real-time communication between traders and administrators. It builds trust by keeping traders informed, while also saving time through automated updates, reducing the risk of missed critical information.

New and Expanded Endpoints in Broker API They expanded the functionality of the Broker API by introducing several new endpoints, such as “Close Partially,” “Add Note,” and “Add Task,” allowing Brokers more flexibility in managing positions and tasks.

Benefits for Brokers:
The new endpoints provide powerful tools for task and position management, enabling Brokers to streamline workflows and automate processes without needing direct Back Office access. This enhances overall operational control.

Seamless CSV Export from IB Accounts They added the ability to export data directly from the IB Accounts tab into CSV files within the Forex CRM, making it easier for Brokers to download and analyze IB account data.

Benefits for Brokers:
This feature simplifies report generation and allows for more efficient performance tracking. The seamless CSV export functionality improves data handling and integration with third-party tools, boosting productivity.

Enhanced Deposit and Withdrawal Views They improved the deposit and withdrawal views in the Forex CRM by adding “Name” and “Surname” fields alongside the “Account” field, creating a clearer and more organized presentation of user data.

Benefits for Brokers:
These enhancements improve user identification, making it easier for Brokers to manage client information. The clearer layout contributes to a more intuitive interface, improving both operational efficiency and user experience.

Conclusion The September 2024 release of Match-Trader’s Prop Trading Solution delivers a range of new features and improvements designed to meet the evolving needs of Brokers and Prop Trading Firms. From challenge management upgrades to customizable KYC settings and real-time notifications, these updates offer greater flexibility, control, and efficiency. They are set to significantly improve both user experience and operational effectiveness, providing Brokers with the tools needed to succeed in an increasingly competitive industry.