The Funder Trader Program prop firm announced today a compensation plan for all traders impacted by DXtrade migration and server issues. The plan is designed to offer extended support throughout traders’ journeys with TFT.

For Challenge Accounts:

Active Accounts:

• All accounts will receive a deposit equivalent to 50% of their profit target. For example, a $100k Royal Challenge account will see a $4,000 increase in their account balance.

Breached Accounts:

• Accounts that breached during specific time intervals will also receive a deposit equivalent to 50% of their profit target.

For Funded Accounts:

Active Accounts:

• Aggregate funded accounts per user will receive the following compensation:

• 25% off + 90% payout up to $100k
  • $5,000 – $25,0000 Accounts: Free 5K Dragon Challenge coupon
  • $25,000 – $300,000 Accounts: Free 10K Dragon Challenge coupon
  • $300,000+ Free 25K Dragon Challenge coupon

Breached Accounts:

• Breached funded accounts will receive a deposit 1% above the level at which they breached, effectively unbreaching the account.

Platform Change Requests:

• Traders considering a platform switch can contact the customer support team via live chat and follow the provided steps to submit their request.
• If transitioning to cTrader, the necessary steps for platform change requests will be handled efficiently.

Important Deadlines:

• All platforms change requests must be submitted by March 6th, 7 AM ET.
• All trades must be closed by March 6th, 8 AM ET.
• New accounts with correct balances will be provided by end of day, March 6th, once requests are processed.
• Trading on the new account is advised against until after 5 PM ET on March 6th to ensure platform transition completion.
• Requests submitted after the March 6th 7 AM ET deadline may take 5-7 business days to process.

Traders are encouraged to adhere to these deadlines and procedures for a smooth transition and to receive the compensation they are entitled to.