Instant Funding: important change in platform.
Instant Funding announced an important change in their trading platform. On Thursday, February 29, at 6 pm GMT, ThinkMarkets will cease to provide services to prop firms’ clients, in compliance with a request from Instant Funding’s current trading platform provider.
While this development may seem concerning, Instant Funding wants to assure you that they have been preparing for such a scenario and have a plan in place to ensure this does not affect your trading experience with them.
Here’s Instant Funding’s plan:
They will be introducing DXtrade, an alternative trading platform, for their traders worldwide hopefully just next week! Rest assured; they are working tirelessly to expedite this process. Traders with active accounts will be able to keep all of their accounts, and Instant Funding will be sending updates on this transition.
To make up for this downtime, Instant Funding will provide traders with active accounts with additional benefits during their exciting promo in the next couple of weeks. More details will be shared about this in March!
Your next steps:
If you have an active account, please close all your positions before 6 pm GMT on Thursday, February 29, otherwise Instant Funding will do so automatically.
Keep an eye out for Instant Funding’s emails in the coming days for more updates on the DXtrade implementation.
FAQs
When will I receive my new DXtrade account?
Instant Funding is working tirelessly to ensure a smooth transition to the DXtrade platform. They anticipate the implementation process to be completed by next week. They will keep you updated on their progress.
Can I still purchase accounts?
Yes, you can. Please note that trading will be paused after 6 pm GMT on Thursday, February 29. However, you will be able to resume trading through DXtrade after this pause.
What will happen to my current MT account?
Your MT account, including your balance, current phase (if applicable), and the countdown to your next payout, will be seamlessly transferred to DXtrade.
Will I be flagged for inactivity?
No, you will not be flagged for inactivity during this transition period. If you receive an email suggesting otherwise, please forward it to Instant Funding’s support team for manual correction.
Will payouts be affected?
Payouts will be processed as usual. However, please be aware that there may be a slight delay in processing times this weekend during the transition to the new platform.
When will I receive additional benefits?
Expect to receive additional benefits when Instant Funding launches their new campaign in the first half of March.
Instant Funding understands that changes like these can be unsettling, but they want to assure you that they are committed to providing you with a seamless trading experience. They value your trust in them and look forward to strengthening their relationship with you through this transition.
The Instant Funding team is doing everything in its power to speed up the process. They are excited for you to enter the next phase of Instant Funding as they add additional trading platforms, partner with a new liquidity provider, and launch their own main label trading platform solution following their transition to DX Trade. Thank you for your patience and understanding during this time.